The Caydon Experience

Your journey with Caydon

When you purchase your apartment from a Caydon Sales Executive, you are provided with the extra service and support needed to ensure a smooth and positive experience.

Next Pre-Sale Process

Pre-Sale Process

You can rely on your Sales Executive to provide thoughtful, considered answers to all of your questions about buying an apartment off the plan. Your needs come first, as they will throughout every step of the process. We guide you through it all until your contract is signed.

Next Keeping You Informed

Keeping You Informed

Once you’ve signed your contract, your customer relations team ensure you’re kept up to date with construction news and any other valid information on your apartment. They’re also on hand to answer any questions you might have. As the end of construction nears they manage the steps towards settlement including organising a comprehensive (and enjoyable) information evening.

Next Information Evenings

Information Evenings

Approximately four months prior to settlement Caydon will host an information evening designed to prepare you for settlement and to introduce you to your Owner’s Corporation, your service providers and other suppliers you might find beneficial. It’s an enjoyable, social experience – drinks and canapés are served along with a lot of valuable information.

Next Settlement Preparation

Settlement Preparation

Following your information evening it's time to start contacting the resources you'll need in preparation for settlement. This includes your finance provider and your solicitor or conveyancer. Then comes your Pre-Settlement Inspection where you are taken through your apartment. This is where any queries you have will be answered.

Next Your Settlement

Your Settlement

Your solicitor will keep you informed of your settlement date and will conduct your settlement in conjunction with Caydon's solicitor. They will notify you once settlement has occurred. Now's the time to contact your service providers including removalists.

Next The Handover

The Handover

At your successful settlement you’ll receive your keys, fobs, and all the important information in your settlement pack. This includes all user guides and warranties, information about the building and the entire development and an introduction to the Caydon After Care Service.

Next The Caydon App

The Caydon App

Caydon ensures your apartment is handed over with app and portals in place. This valuable tool keeps the building at your fingertips, introduces you to your community and allows effective communication and document storage for building management.

Next Connect Card

Connect Card

The Connect Card program opens you to a world of discounts and offers from Caydon suppliers and preferred retailers in your new community. Caydon will keep you aware of all offers as they are introduced and regularly update you.

Next After Care Service

After Care Service

Once you've purchased a Caydon apartment you become a Caydon VIP with access to information on current and future apartments well before the general public. We'll also keep you up to date on information we consider may be helpful to you.